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Team taking a data-driven, innovative approach to course design - Penn State News

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A never-before-seen look into courses

With almost 1,000 students, the Penn State Online MBA is the highest-enrolling graduate program offered through Penn State World Campus.

The program is led by the Smeal College and includes a consortium of faculty from Penn State Behrend, Penn State Harrisburg and Penn State Great Valley School of Graduate Professional Studies. It has consistently ranked among the top-10 online MBA programs in the country by U.S. News and World Report.

For the past two years, the team has been collecting data from the 13 core online MBA courses in Canvas, the University’s learning management system, and Zoom. The data are being visualized on a dashboard using charts, tables and graphs.

Jessica Resig, the lead instructional designer for business programs offered through Penn State World Campus, said this approach lets the team see the students’ behaviors in a new way.

For instance, the data may show trends, such as if students are struggling with a concept as evidenced by low grades on the same assessment each semester. Or they could see whether students are choosing to watch videos that are included in their weekly lessons but are not required viewing.

“Those kinds of things can give us insights about where students are spending their time or where they're engaging with our material, to help us make decisions about if the content is meeting their needs,” Resig said. “This is a comprehensive snapshot that’s presented in way that we didn’t have before.”

Resig said students’ privacy is paramount in the data collection.

“Our goal is to understand the effectiveness of each course and the design decisions we're making, not to focus on individual course participants,” Resig said. “With that in mind, we aggregate all data used as part of the course analysis process and have implemented a robust set of ethical and procedural standards to ensure that student privacy and data security are strictly maintained.”

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