Auto Solutions bids farewell to VW franchise

Published Mar 12, 2018 at 1:10 pm (Updated Mar 12, 2018 at 1:10 pm)

Brand moves: Auto Solutions will do its best to service and repair VW vehicles for customers until the end of May. The franchise is moving to Ascendant Group

The VW franchise in Bermuda is moving from Auto Solutions to the Ascendant Group of Companies.

The change comes as Auto Solutions welcomed the newest version of the electric Nissan Leaf to the island. Nissan is one of seven car brands that are represented and serviced by the company in Bermuda.

Glen Smith, managing director of Auto Solutions, said in a letter to customers that the company would do its best to carry out repairs and immediate service requests for VW vehicles until the end of May.

Mr Smith said: “We have been informed by Volkswagen (Latin America) that they intend to make The Ascendant Group of Companies (the owner of Belco their local representative in Bermuda. While we learnt of VW’s decision in early February, they have yet to inform us what arrangements have been made with Ascendant to service VW cars going forward.

“However, to ensure that your immediate service and repair needs are met, we will do our best to service VW vehicles until May 31, which is when our access to VW’s diagnostic equipment is due to expire.

“Thereafter, it will be for VW Latin America or their new representative to provide the necessary infrastructure and support to maintain the VW brand. While we are sad to say farewell to the VW brand, we wish their new representative well.”

Auto Solutions represents and services the brands Suzuki, Hyundai, Mazda, Mitsubishi, Nissan, Honda and Daihatsu.

Mr Smith, said “We are really excited about with our 2018 line up of cars including the introduction of the all-electric, zero emission, Nissan Leaf, named ‘Best Electric Car’ in London’s 2018 What Car Awards.

“Our first shipment of Nissan Leafs arrived last week and we are confident this spacious four door hatchback will be a hot ticket item in the local car market. Many customers have already been in touch requesting test drives and have expressed a keen interest in switching over to Auto Solution’s Leaf.

“The EV market is upon us and we are happy to lead the way. Our priority is to continue to be the leading car dealership in Bermuda. We believe that our high level of customer care and attention, our great staff and our exciting line-up of 2018 and 2019 cars, including award winning electric cars, will keep Bermudians and residents rolling with us.”

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